Privacy Policy
Privacy Policy
Privacy Policy
This privacy policy describes how Oli & Rae
collects, uses and discloses your personal information
when you use our services, visit our website [YOUR WEBSITE URL] or otherwise communicate with us
(collectively, the ‘services’).
By visiting or using our services, you agree to this privacy policy. If you do not agree, please do not use our
services.
1. Changes to this privacy policy
We may update this privacy policy to reflect changes in our practices or for other operational, legal or regulatory
reasons. Updates will be posted on this page with a revised ‘Last Updated’ date.
2. Personal data we collect
a. Data you provide directly:
- Name
- Contact details:
- Order and payment details
- Account login details
- Customer service contact details
b. Automatically collected data:
- IP address
- Device and browser type
- Interaction with our website (via cookies or analytics tools)
c. Third-party data:
- Payment processors
- Advertising partners
- E-commerce platforms such as Shopify (if applicable)
3. How we use your information
We use your data to:
- Process and fulfil orders
- Provide customer service
- Improve our website and services
- Send marketing or transactional emails
- Prevent fraud or misuse of our platform
- Comply with legal obligations
4. Cookies
We use cookies to improve your browsing experience and collect analytical data. You can disable cookies in your
browser settings
5. Sharing your data
We may share your data with:
- Service providers (e.g. payment processors, shipping partners)
- Marketing partners
- Our affiliated companies
- Authorities, if required by law
- In the event of a business transfer or merger
6. Your rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Delete your data
- Withdraw your consent
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
7. Children's privacy
Our services are not intended for children under the age of 16. We do not knowingly collect their personal data. Please contact us if you
believe that a child has provided us with information.
8. Data retention and security
We retain your data for as long as necessary for legal or operational purposes. Although we take measures to protect your
data, no method is 100% secure.
9. International transfers
Your data may be stored and processed outside your country. Where applicable, we use legal safeguards such as
standard contractual clauses for data transfers.
10. Links to third parties
Our website may contain links to other sites. We are not responsible for their privacy policies or practices.
11. Contact
If you have any questions about this policy or your personal data, please contact us at:
Email: